Personalizing Your Customers’ Digital Experience is Key to Winning Their Hearts (and 5 stars)

Photo by Towfiqu barbhuiya on Unsplash

Personalization is the key to winning the hearts (okay, and wallets) of customers in today’s rapidly evolving and fiercely competitive consumer world.

Don’t believe me, consider this:

• Customers prefer to reward business with 2x the amount of purchases if they provide an outstanding…